Standard Shipping & Handling Charges: All items are expertly packaged and shipped via ground delivery service. Your silk floral arrangement or hard good items will arrive fully assembled and ready to enjoy!   

** We reserve the right to change our default carrier, at any time without customer notification, to a more suitable one for your item(s).

    **** Extra shipping for heavy items shipped express may be added to your order. Please contact us with any questions.

Please note: To be accepted for return, items must be in their original purchase condition, including the original product packaging and all accessories must be included. Items purchased as part of a set or multi-item pack may not be returned individually.

Please package your item back into its original packaging. Include a note with your name, address, phone number and order number. Your account will be credited with a full refund when we receive the returned merchandise. Customer is responsible for all return shipping fees.